Thank you for shopping with Deadyfix. We take great care in delivering quality products and services. This Returns & Refunds Policy explains the conditions under which returns and refunds may be accepted.

Returns

Since many of our products are handcrafted, returns are accepted only under specific circumstances.

You may request a return if:

  • The product received is damaged

  • The product is defective

  • You received the wrong item

To be eligible for a return, the request must be made within 48 hours of delivery.

The item must be:

  • Unused

  • In its original packaging

  • In the same condition as received

 

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used products

  • Items damaged due to customer handling

  • Custom-made or personalized items

  • Products returned without prior approval

 

Return Process

To request a return, please contact us at:

Email: help@deadyfix.com

Please include the following details in your request:

  • Order number

  • Description of the issue

  • Photos of the damaged or incorrect item

Our support team will review your request and provide further instructions.

Refunds

Once the returned item is received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed to the original method of payment.

Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider.

Shipping Costs for Returns

If the return is due to:

  • Damaged product

  • Defective item

  • Incorrect product sent by us

Deadyfix will cover the return shipping cost.

For other approved returns, the customer may be responsible for return shipping charges.

Order Cancellations

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation may not be possible.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Deadyfix
Website: https://deadyfix.com
Email: help@deadyfix.com